I was disappointed to hear George Gomez on the recent Super Awesome Pinball Show say that not having home leaderboards for Insider Connected is a "business decision" to keep it available only for operators. Here is his quote from the show:
- "It’s not that we don’t have the tech to give them to you in the home. We do. It’s no big deal. But the operator community is pretty much in love with them and they’ve been saying, you know, hey hold something out for us. So it’s a different conversation, right? It’s a business decision about how do we want to do this."
Until now I've been very happy with my Stern machines and IC, but I don't think this makes any logical sense at all. It's not cool for Stern to leave out and annoy the home buyers who make up a very large segment of their machine purchases.
I'd bet it almost never happens that someone thinks along the lines of "Hmmm, I'd like to invite people over to play today but I don't have a leaderboard here so let's go to a location instead."
If people want to play at home, they play at home. If they want to go to a location, they go to a location. Leaderboards may be a factor in deciding which location to go to. But it's going to be so rare that a leaderboard is any sort of deciding factor in playing at home vs. going out to play that it doesn't make sense to have them exclusively for locations.
Some people may think "There are high score records on the machines themselves, so why do you even want or need a leaderboard at home?" I have two thoughts about that line of thinking:
1) Machines on location also have the high score records on them. So shouldn't locations also not want or need leaderboards, let alone want to have them exclusively?
2) A leaderboard has room for a lot more than the 5 scores kept on the machine and it could be set to refresh periodically (weekly, monthly, etc.), so there’s definitely a fun reason to have a leaderboard set up at home vs. just having the all time historical high scores that are kept on the machine itself.
A couple other reasons to have leaderboards available to home owners:
- I’d imagine there’s a decent number of home machine owners around the country who aren’t within a reasonable driving distance to a good location that has a leaderboard. So why not let those people enjoy the feature also?
- Friends, relatives, etc. who rarely or never play pinball except at someone's house might be interested in signing into Insider Connected and having fun on a home leaderboard. Those same people currently have little to no interest in signing up for IC when they play at my house, and they never play on location. So it would open up the IC user base to a potentially good size segment of people who otherwise wouldn't sign up.
Home buyers are currently Stern's largest sales market. It would be fun for owners to have leaderboards at home. Rather than excluding that big market from a fun feature, Stern should just open up leaderboards to home locations so anyone can enjoy leaderboards as a feature wherever they play.